Terms of Service

1. The Service

Rigyx provides AI agents and tooling that help you run outreach, sales, operations, and marketing workflows — including drafting and sending email, generating documents, and (where enabled) placing voice calls. Features and limits depend on your plan and may change over time.

2. Accounts & eligibility

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of your account details, for keeping your credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use.

3. Subscriptions, billing & refunds

• A new account starts with a 14-day free trial, for which no card is asked. To keep using the Service after the trial, you choose a paid plan.
• Paid plans are billed in advance on a recurring basis through our payment processor, Stripe.
• Subscriptions renew automatically until cancelled. You can cancel anytime; access continues until the end of the paid period.
• Except where required by law, fees are non-refundable. Applicable taxes may be added at checkout.
• If a payment fails, we may suspend or downgrade access until it is resolved.

4. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into this Agreement. We may suspend the Service for violations that create legal risk or harm to others.

5. Customer responsibility for outreach (important)

When the Service sends communications on your behalf, you are the sender and the data controller of those communications. You are solely responsible for ensuring your outreach complies with all applicable laws, including the US CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA) and state calling laws, Canada’s CASL, and the EU GDPR and ePrivacy rules.

You represent and warrant that you have a lawful basis to contact each recipient, that you will honor opt-out and do-not-contact requests, and that the content you send is accurate and not deceptive. Rigyx provides compliance safeguards (such as inserting a physical postal address, honoring unsubscribes, and disabling restricted calling) but these do not relieve you of your legal obligations as the sender.

6. Intellectual property

We own the Service and all related software and IP. You own the data and content you provide and the outputs generated for you. You grant us a limited license to process your content solely to provide the Service. Our name, logo, and brand are our trademarks.

7. Confidentiality

Each party will protect the other’s non-public information with reasonable care and use it only to perform under this Agreement. Our handling of personal data is governed by our Privacy Policy and DPA.

8. Warranties & disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated output may contain errors; you are responsible for reviewing it before relying on or sending it.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue. Our total aggregate liability arising out of or related to this Agreement will not exceed the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

10. Indemnification

You will defend and indemnify Rigyx against claims, damages, and costs arising from your use of the Service in violation of this Agreement or applicable law — including claims related to the communications you send and the contacts you upload.

11. Term & termination

This Agreement applies while you use the Service. Either party may terminate for material breach not cured within 30 days. On termination, your right to use the Service ends; we will make your data available for export for a limited period as described in our Data Retention Policy.

12. Governing law & disputes

This Agreement is governed by the laws of the Republic of Bulgaria, without regard to its conflict-of-laws rules. The competent courts in Sofia, Bulgaria, have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If you use the Service as a consumer, this choice of law does not take away the protection that the mandatory rules of the law of the country where you live give you, and you may also bring proceedings in the courts of that country.

13. Changes

We may update this Agreement. Material changes will be announced in the product or by email and take effect for renewals or continued use after the effective date.

14. Contact

Fpa Solutions LTD, a company registered in the Republic of Bulgaria under UIC (ЕИК) 207794750. Questions about these terms: [email protected]. Privacy questions: [email protected].